Knowing your guest, in and out

He is the CEO of the event company The Folks

Johan needs to be able to measure, anticipate and understand his guests’ needs and behaviour in order to increase customer satisfaction and provide better service and offer to The Folks guests.

Johan has a problem

Johan does not feel that he owns the digital relationship with his guests. Without a relationship , Johan can not know the guest’s needs. This creates uncertainty as to what the event will offer in terms of content.

Johan has Geztio

Found a platform where he can collect the entire event’s communication and third-party solutions in one app and organise the entire event’s data in Geztio BI. 

For Johan, Geztio creates an opportunity for clear communication and insights about his guests. With a digital dialogue , trust and loyalty will increase from the guest, which will lead to higher customer satisfaction and increased revenue .

Sarah is an entrepreneur in a smart society

Sarah lives in the country with her husband Sven and daughter Anna 60 km from the nearest town . Sarah organises guided tours and also runs a small farm with her husband who produces goat cheese. Transport is an important issue for the family and the business.

Sarah has a problem

Sarah feels that she does not own the digital relationship with her guests . Without a relationship , Sarah cannot know the guest’s need .

This creates uncertainty about what she and Sven will offer for service and products. For the family, transport is a challenge to get together.

With Geztio, Sarah has

Found a smart platform where Sarah can digitally market her services and gather all communication and third-party solutions in one app and organise and analyse all her business-critical data via Geztio BI.

For Sarah, Geztio creates clear communication and insights about her guests. With a digital dialogue , trust and loyalty will increase for her guided tours, which leads to higher  customer satisfaction  and increased revenue.

In Geztio Apps, the family can also see the bus timetable and buy a ticket, as well as find opportunities for carpooling via a smart service for anticipating and matching travellers’ needs with various transports passing their house.

Adrian är marknadschef för fastighetsbolaget House of Hygge

Adrian behöver kunna mäta, förutse och förstå sina hyresgästers behov och beteende för att kunna öka kundnöjdheten och ge bättre service för sina hyresgäster.

Adrian har ett problem

Adrian känner  att House of Hygge inte äger den digitala relationen med sina hyresgäster. Utan relation kan inte Adrian veta vad hyresgästernas har för behov av service. Detta skapar en osäkerhet vad hyresvärden House of Hygge ska erbjuda för digitala tjänster.

Med Geztio har Adrian

Hittat en plattform där han kan samla hela fastighetsbolaget kommunikation och tredjepartslösningar i en boende-app och organisera hela Fastighetsbolagets data i Geztio BI. 

För Adrian skapar Geztio en möjlighet till en tydligare kommunikation och mer insights om sina hyresgästerna. För med en digital dialog kommer tilliten och lojaliteten öka för hans bolag vilket leder till högre kundnöjdhet och ökade intäkter.